Subject: January 2012 Data Center Relocation
From: WinFlex & VitalSales Suite Client Services Team
Date: December 30, 2011
Field Notice: FN-123011
As part of our continual efforts to improve the performance and reliability of our applications, the EbixExchange Park City Data Center-where WinFlex Web, VitalSales Suite, EbixWeb, and other applications are hosted-is being relocated to one of the main Ebix Data Centers in Georgia during the month of January 2012.
During this phase of the Data Center Move project, the actual physical moving of the servers from Park City to Georgia will occur. This phase is the culmination of 6 months of planning. We wanted to structure the move to minimize and/or eliminate any impact on your applications and we believe we have done so. The move begins immediately (January 2, 2012) and will be completed by January 31, 2012.
VitalSales Suite users should not see any noticeable performance changes. However, your WinFlex Web (or applications based on WinFlex Web) users may experience short delays in receiving results back from their calculation requests during this time. None of the individual WFW carriers will be affected for longer than two weeks (worst case scenario) within this time period and most will be much shorter. There will also be a few short, planned outages during the month, but they will occur either late in the evenings or during the weekend and you will receive notice before they occur.
One of the main reasons for the move is the Ebix Data Center’s ISO 27001 certification. This certification confirms Ebix’s commitment to the security and handling of your, and your clients’ data. In conjunction with the move and as part of our (Park City) commitment to you, our office will be undergoing an ISO 27001 audit during 2012 to become certified as well.
If you require more information, please contact your EbixExchange representative.
Posted by rblifeblog 
